Privacy notice
How I use the information you send through this website.
Last updated: 2 November 2026
Who we are
This website is run by Kershaw Consultancy Services Ltd, a company registered in England and Wales, company no. 13199810. Registered office: Plym House, 3 Longbridge Road, Marsh Mills, Plymouth, PL6 8LT.
We are the controller of the personal information described in this notice. You can contact us at ben.kershaw@kershawconsultancy.com.
Kershaw Consultancy Services Ltd is registered with the Information Commissioner’s Office, registration number ZB382213.
What we collect
If you use the contact form, we collect:
- your name
- your email address
- your phone number, if you choose to give it
- your organisation
- your message
Why we use it
We use your information only to respond to your enquiry. Our lawful basis is legitimate interests: it is in our and your interest that we can reply to questions you send us. We do not use it for marketing and we do not sell it.
Where it goes
Messages are sent to Ben’s work email. Contact form enquiries are received and stored on our behalf by Netlify, Inc., which hosts this website and acts as our processor. Netlify is based in the United States. Where personal data is transferred outside the UK, it is protected by appropriate safeguards recognised under UK data protection law, such as the UK Extension to the EU-US Data Privacy Framework or the UK International Data Transfer Addendum to standard contractual clauses.
How long we keep it
We keep enquiries for up to 2 years, then delete them. If you become a client, your information is kept in line with the terms of our engagement.
Cookies and analytics
This website does not use cookies or analytics.
Your rights
Under UK GDPR you have the right to:
- access the personal information we hold about you
- have it corrected if it is wrong (rectification)
- have it deleted (erasure)
- ask us to limit how we use it (restriction)
- object to us using it
- receive it in a format you can pass to someone else (portability), where this applies
To use any of these rights, email us at the address above.
Complaints
If you are unhappy with how we have used your information, please contact us first so we can try to put it right. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Changes to this notice
We may update this notice from time to time. The date at the top shows when it was last changed.